Quicken CC-501 || Quicken Error || Quicken Error CC-501 || Quicken Error Code CC-501

July 27, 2020

Quicken Error CC-501 or Quicken Error Code CC-501

Quicken Error CC-501 or Quicken CC-501 occurs when updating bank accounts using online services. Quicken CC-501 generally arises when something is blocking at the bank’s end to sync with Quicken Error Code 501.

In this post, we’ll discuss the causes and solution steps to fix this error code.

Causes for Quicken CC-501

Something is blocking at bank’s end to sync data with Quicken
Temporary server issue

Things to do before proceeding with the troubleshooting steps

1. Create a Quicken data file backup

Our recommendation is to create a Quicken file backup prior to taking any troubleshooting steps because if there would be any fallback in between the process so you can come back to the same place where you started. To create a backup:

Open Quicken
Go to Backup and Restore > Back up Quicken File…
Click on Back up Now

2. Don’t let the transactions entered into the register automatically

It will help you to prevent duplicates in the account register and also ensure that not to enter transactions into the register automatically. To do this:

Open Quicken
Go to Edit > Preferences
Select Downloaded Transactions
Uncheck Automatically add to banking register
Then click OK

5 Simple Methods to Fix Quicken Error CC-501

Method 1: Update Quicken to the Latest Release

Open Quicken
Go to Help > Check for Updates
If an update is available to install, click on Yes to launch it.

Method 2: Refresh Online Account Information

Click on the Account(To the left side)
Once account register is open click on the top-right gear icon with a drop-down menu
Then click Update Now (Ctrl+Alt+U)
Next screen prompts you to enter a vault or bank password
Then click Update Now

If the above 2 methods doesn’t work, please proceed further with the below troubleshooting steps.

Method 3: If you’re receiving Quicken Error Code CC-501 while adding an account

You may receive Quicken Error Code CC-501 while adding a bank account in Quicken. There are some chances that your bank is running with some temporary issues that can take up to 24-48 hours to fix.

Our suggestion is to wait some time and then try to add a bank account. If the same thing happens again, please proceed further with the below methods to read more..............

Method 4: If you’re receiving this error while updating an account

If you’re receiving this error while updating bank accounts, you may need to contact official Quicken Support and the tech may review read more..............

We also recommend before contacting to Quicken Support, try Method 5. It may help to resolve this issue.

Method 5: Deactivate and Reactivate Account

Deactivate Account

Go to Tools > Account List (Ctrl+A)
Now you can click on Edit to an account that causing this problem
Select the Online Services tab
Then click Deactivate
Now click Yes to confirm
Then read more..............

Reactivate Account

Go to Tools > Add Account…
Then select the type of an account such as Checking, Savings, etc.
Now click on Advanced Setup(to the bottom left corner)
Now type the name of your bank/financial institution
Then click Next
Select a suitable connection method and click Next
Now enter the bank Username and Password
Then click Connect
Now Quicken starts to look up your accounts at a bank
Once you can see the list of your accounts, it’s time to reactivate account(s)
Instead of adding the accounts again, you need to LINK it with an existing account in Quicken(See an image below)
Then click Next and read more..............